Shipping & Returns
- At Next Day Fittings, we understand that there are times where products will need to be returned for various reasons. In order to expedite this process as well as protect the interests of both our customers and Next Day Fittings, we have the following return policy.
- Goods may not be returned by customer without Next Day Fittings's prior written authorization.
- Any request to return goods must be made within 10 days from receipt of the goods.
- Returned goods must be in first class salable condition, in their original container, shipment prepaid and subject to inspection upon receipt by Next Day Fittings.
- When goods are returned because of an acknowledged error by Next Day Fittings, Next Day Fittings will rectify its error promptly without expense to the customer.
- If the authorized return is not because of a fault of Next Day Fittings or its suppliers, Next Day Fittings will undertake all reasonable action to minimize the expense of such returns; however; Next Day Fittings reserves the right to make a handling and restocking charge.
- Products and systems that have been modified, manufactured or fabricated to customer’s specifications are not returnable. This includes Hose Assemblies.
- In keeping with the stated return policy, the following procedures are being placed into effect March 1st 2010.
- All product returned to Next Day Fittings will be inspected by the central warehouse prior to acceptance.
- Product found to be in a condition that prevents its resale will be rejected, and returned with a letter of rejection.
If you have any questions or concerns regarding the return of an item or our return policy, please contact the customer service representatives at your local store.
Next Day Fittings ships all items to North American addresses via next business day delivery standards when ordered before 3:00pm EST. If you require next day delivery outside of those parameters, please contact our customer service and we'll be glad to help in any way we can.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.